Effective Date: June 1, 2025
Last Updated: June 1, 2025
Who We Are
Orolong LLC (“we”, “our”, or “us”) operates the website orolong.shop (the “Service”). We are committed to protecting the privacy and personal data of our customers and website visitors.
Business Address: 30 N Gould St Ste R, Sheridan, WY 82801, USA
Email: support@orolong.shop
Phone: +1 570 531-2665
What Personal Data We Collect and Why
Account and Order Information
When you place an order or create an account, we collect information such as your name, email address, billing address, and payment details. This information is used solely to process your order, deliver your license key, and provide customer support.
Contact Forms
When you contact us through a form or by email, we collect your name, email address, and any details you include in your message. This information is used exclusively to respond to your inquiry and improve our service.
Comments
If you leave a comment on our website, we collect the information shown in the comment form, along with your IP address and browser user agent string to assist with spam detection. An anonymized hash of your email address may be sent to Gravatar to check if you use their service.
Cookies and Tracking
Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period).
You may control cookies through your browser settings at any time. Disabling cookies may affect the functionality of certain features on our website.
Analytics and Advertising
We use third-party analytics tools (such as Google Analytics) to better understand how visitors interact with our site. We may also use advertising platforms (such as Google Ads) to display relevant ads. These services may collect non-personal usage data through cookies and similar technologies.
Embedded Content
Pages on our site may include embedded content from external providers (such as videos or widgets). Embedded content behaves as if the visitor has visited the third-party website directly. Those websites may collect data and use cookies according to their own privacy policies.
How We Use Your Data
- To process and fulfill your orders
- To send your license key and order confirmation by email
- To provide customer support and respond to inquiries
- To improve our website, products, and services
- To comply with legal and regulatory obligations
Who We Share Your Data With
We do not sell, trade, or rent your personal information to third parties. We may share data with trusted service providers who assist us in operating our website and fulfilling orders (such as payment processors), strictly under confidentiality agreements. Your data may also be disclosed if required by law or to protect the rights and safety of Orolong LLC or its customers.
How Long We Retain Your Data
Order and account data is retained for as long as needed to fulfill legal and business obligations. If you request deletion of your data, we will comply promptly, except where retention is required by law (e.g., for tax or accounting purposes).
Your Rights Over Your Data
You have the right to request access to, correction of, or deletion of your personal data at any time. To make such a request, please contact us at support@orolong.shop.
Children’s Privacy
Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe your child has provided us with personal information, please contact us immediately and we will delete it.
Links to Third-Party Sites
Our website may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Orolong LLC
Address: 30 N Gould St Ste R, Sheridan, WY 82801, USA
Phone: +1 570 531-2665
Email: support@orolong.shop
Website: orolong.shop
